What to Expect When Buying An Original Canvas

 

What am I getting for my money ?

When you order an original canvas through this website you will receive an original work of art which will be painted to order especially for you by me. I generally use double-primed pre-stretched box canvases with a 35mm return and use artists-quality oil paints to paint your picture.

All painting is done by hand, with a brush, by me, the old fashioned way and finished to the highest standards.

All paintings are unique so there may be slight colour and design differences between the designs you see on screen and your finished painting.

Can I order a canvas in a different colour or size?

Yes. If for instance you like the oasis design but wanted a rectangular canvas or you'd prefer the finished painting in shades of red, just contact me and I can prepare a design for you at no extra cost.

How will my painting be packaged and delivered?

Your painting will be bubble-wrapped and protected on it's journey in double-layered cardboard packaging. The parcel will then be handled and delivered by royal mail. All paintings are guaranteed to arrive in perfect condition.

How long will it take to receive my painting?

Once your payment for the full amount has cleared your canvas will be with you in 4-5 weeks. This timescale is an approximation and may vary according to the size and intricacy of the design.

Will I be charged for delivery?

Delivery costs work out to £10 per canvas and will be added to the prices on display in the galleries. This will be calculated when you place your order through paypal. Please note that this applies to U.K. orders only. If you require postage outside the U.K. I will require additional shipping costs from you.

What is the returns policy?

I aim to give 100% satisfaction in all my works. If you are less than satisfied, I will endeavour to make it right or refund the purchase price of your painting provided it is returned in the same condition it was sent. Please note that postage costs will not be refunded and that you will be required to pay postage on any returns.

How do I hang my painting?

All canvases are supplied with picture wire and are ready to hang. All you need do is provide the nail in the wall!

Will I need a frame?

The final painting won't require a frame as I paint not only the front of your canvas but continue the design around the sides also (see below), assuring a modern look with clean lines. If you prefer to have a frame then any reputable framer will be able to help.

 

If you have any further questions or queries please mail them to info@smoov.co.uk and I will respond promptly.